QUESTIONS ET REPONSES
Help: Frequently Asked Questions
Find the answers you are looking for among the following themes:
OUR PRODUCTS
Absolutely! At Gangnambeaute, we are committed to selling only 100% authentic products, directly sourced from Korean brands. .Autant que distributeur officiel ,nous garantissons la qualité et l'originalité de chaque article.
To help you make the best choice, each product page on Gangnambeaute.ma includes a detailed description, a list of key ingredients, and recommendations for skin types. You can also visit our blog for personalized advice or contact us if you need specific assistance.
Most Korean cosmetic products display a date of manufacture (제조)and/or a expiration date (까지). Once opened, the period of use after opening (PAO) is indicated by a pictogram in the shape of an open jar (e.g.: "12M" for 12 months). We ensure that the products we ship have an optimal shelf life.
Yes, absolutely! Korean products are renowned for their diversity and gentle formulations, making them suitable for a wide range of skin types, including those of Moroccan consumers. Whether you have dry, oily, combination, or sensitive skin, you'll find products tailored to your specific needs.
If a product arrives damaged or there is an error in your order, please contact us immediately (within 24 hours of receipt) with a photo of the product and your order number. We will do what is necessary to resolve the situation quickly and offer you a satisfactory solution.
MY DELIVERY
The deadline of standard delivery is of 24H 48 hours after confirmation of your order, depending on your ville We do our best to ship orders as quickly as possible.
Once your order has been shipped, you will receive a confirmation email containing a tracking number. Our Gangnam Beauty team will contact you by call or Whatsapp to confirm your order. You can utiliser ce numéro pour suivre l'acheminement de votre colis en temps réel.
We deliver everywhere in Morocco! Whether you're in major cities or more remote areas, we make sure your favorite Korean products reach you.
CAREERS
We are always looking for talented people who are passionate about Korean cosmetics! You can check out our current job openings on our "Recruitment / Positions to be filled" ou nous envoyer votre candidature spontanée à l'adresse e-mail suivante : Recrutement@gangnambeaute.com
We're always excited to explore new collaborations with Korean beauty enthusiasts and influencers based in Morocco. If you're interested in collaborating with Gangnambeaute, please send us your proposal and media kit to contact@gangnambeaute.com.