QUESTIONS ET REPONSES – gangnambeaute.com

QUESTIONS ET REPONSES

Help: Frequently Asked Questions

Find the answers you are looking for among the following themes:

OUR PRODUCTS

Are the products sold on Gangnambeaute.ma authentic?

Absolutely! At Gangnambeaute, we are committed to selling only 100% authentic products, directly sourced from Korean brands. .Autant que distributeur officiel ,nous garantissons la qualité et l'originalité de chaque article.

How do I choose the right products for my skin type and concerns?

To help you make the best choice, each product page on Gangnambeaute.ma includes a detailed description, a list of key ingredients, and recommendations for skin types. You can also visit our blog for personalized advice or contact us if you need specific assistance.

What is the shelf life of Korean products? How do I interpret the dates on the packaging?

Most Korean cosmetic products display a date of manufacture (제조)and/or a expiration date (까지). Once opened, the period of use after opening (PAO) is indicated by a pictogram in the shape of an open jar (e.g.: "12M" for 12 months). We ensure that the products we ship have an optimal shelf life.

Are Korean cosmetics suitable for Moroccan skin?

Yes, absolutely! Korean products are renowned for their diversity and gentle formulations, making them suitable for a wide range of skin types, including those of Moroccan consumers. Whether you have dry, oily, combination, or sensitive skin, you'll find products tailored to your specific needs.

What should I do if I receive a product that is damaged or does not match my order?

If a product arrives damaged or there is an error in your order, please contact us immediately (within 24 hours of receipt) with a photo of the product and your order number. We will do what is necessary to resolve the situation quickly and offer you a satisfactory solution.

MY DELIVERY

What are the delivery times?

The deadline of standard delivery is of 24H 48 hours after confirmation of your order, depending on your ville We do our best to ship orders as quickly as possible.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Our Gangnam Beauty team will contact you by call or Whatsapp to confirm your order. You can utiliser ce numéro pour suivre l'acheminement de votre colis en temps réel.

What areas does Gangnambeaute serve in Morocco?

We deliver everywhere in Morocco! Whether you're in major cities or more remote areas, we make sure your favorite Korean products reach you.

CAREERS

How can I apply for a job or internship at Gangnambeaute?

We are always looking for talented people who are passionate about Korean cosmetics! You can check out our current job openings on our "Recruitment / Positions to be filled" ou nous envoyer votre candidature spontanée à l'adresse e-mail suivante : Recrutement@gangnambeaute.com

Are you open to partnerships or collaborations with influencers/bloggers?

We're always excited to explore new collaborations with Korean beauty enthusiasts and influencers based in Morocco. If you're interested in collaborating with Gangnambeaute, please send us your proposal and media kit to contact@gangnambeaute.com.

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Take advantage of the summer sales on all our products A free gift with every order Delivery everywhere in Morocco Take advantage of the summer sales on all our products A free gift with every order Delivery everywhere in Morocco Take advantage of the summer sales on all our products A free gift with every order Delivery everywhere in Morocco
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GANGNAMBEAUTE
Le Distributeur Officiel de la K-Beauty au Maroc

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